Tuesday - last edited Tuesday by RogersMoin
@CommunityHelps Not sure whether you are aware of this but Comcast recently made a new XRA Large Button Voice Remote available to customers who have accessibility issues with the XR15 remote.
Are there any plans to make the XRA remote available to Rogers customers?
I have not been able to find this remote available for sale anywhere and for now, it looks like the only way to obtain them is through the Comcast Accessibility Support Centre.
The biggest issue with the Ignite Big Button (Royal) Remote is that it is IR-only... and IR remotes are a royal pain to use with the Ignite set-top boxes. The Royal remote is also missing Page Up and Page Down buttons, and those buttons are used frequently. The XRA remote does not suffer from these shortcomings and has a much nicer button layout than the XR11 and the XR15 remotes.
I appreciate your sharing the availability of the new XRA Large Button Voice Remote for Comcast customers; the features are fantastic. At this moment, we cannot comment on the product, which has not been announced yet. Please stay tuned; we will update the Community as the information becomes available.