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Accessing live TV through the Ignite app on my smartphone when using a public wifi network

bennyboyo
I've Been Here Awhile

why can't I access live TV through the Ignite app on my smartphone when using the public wifi network in my condo gym? I am forced to use my data plan.

 

 

 

***Edited Labels***

2 REPLIES 2

Re: Accessing live TV through the Ignite app on my smartphone when using a public wifi network

Lurker_Returns
I Plan to Stick Around
Don't have a lot of experience with the app because I don't use it much, but my understanding is this:

Live TV watching of the channels included in your package is limited to your home Wi-Fi network. On any other wi-fi, you're limited to recorded programs you've downloaded, or any of the live "TV Go" channels listed in the app's guide.

Re: Accessing live TV through the Ignite app on my smartphone when using a public wifi network

Thanks for the quick response. Surprised Rogers does not clarify and explain basic useability things like this with regards to their apps/services.
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