I've had all of my Home Phone voicemail messages set to automatically email me to notify me of new voicemails. I was just fiddling around with my phone, changing some settings and I must have accidentally changed something and now I'm no longer receiving emails for new voicemails. Now everything is done via the phone.
How can I receive emails again?
I went to this page here, and it seems the feature is still enabled.
Check that the voicemail messages are not being sent to your spam/junk/clutter folder and check for any mail rules that may place the emails into a folder other than your Inbox. Mark the messages as “not spam/junk/clutter” or remove the rule if necessary.
Log into Online-Voicemailwith your Home Phone number and voicemail password. Select theVoicemail Settingstab, then chooseEmail Addresson the left menu. Make sure that the email address(es) displayed are accurate. Leave yourself a voicemail message to test and if it still doesn’t work, try the next step.
Remove any email addresses by selectingEdit. Then turn the feature off by unchecking the checkbox and selectingSubmit. Then, re-enter the email addresses(es), turn the feature on by checking the checkbox, selectSubmitand test again.
If none of these steps resolved your issue, please contactTechnical Supportso we can help.
Did you change a setting using the phone itself, or online?