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744K Members
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Re: Black Friday in-store pickup status in progress

Hi @MurtleX,   Welcome to the Community!   That's an awful lot of time since you placed the order. I wonder if the shipment was impacted due to the postal strike. Do you have an order confirmation email? Do you have a tracking no?   You could always ...

Re: Rogers Xfinity won't pause TV.

Well that's kind of useless, as the ignite boxes show up as regular devices on the parental control screens and if I want to stop the TVs so the kids can't watch them I can't. They are connected wirelessly to the XB8. It's ok, I've decided to connect...

Re: Returned device not acknowledged

When I returned some of their hardware, I did not get an acknowledgement.However, on my "next-month's" invoice, the credit was listed.If you logon to the "My Rogers" portal, and click on "transactions", can you see the date that the credit was grante...

MDK-2024 by • I plan to stick around
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Re: Lagging, Insane Packet loss - Call Of Duty

>> i average 900 download and 35 upload. That download speed (930 Mbits) per second is their "1000 Mb" service.With it, you should get either 100 Mbps or 150 Mbps as your upload speed.So, something is wrong. Ask a Rogers Agent to remotely logon to th...

MDK-2024 by • I plan to stick around
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Latest from our Blog

Introducing Rogers Xfinity Storm-Ready WiFi

Hello Community,   We have exciting news! We have recently launched Rogers Xfinity Storm-Ready WiFi.    Send emails, stream videos and continue to work – even when the power’s out. Rogers Xfinity Stor...

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How to reschedule your installation appointment online

Hello Community   We've got a great new feature we'd like to share with the community.   You can now check your appointment details and reschedule your installation appointment online!   Resc...

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Introducing the iPhone 16 Family of Devices!

Hey Community,   Good news! This year’s new set of Apple devices is the iPhone 16 family and it’s coming soon!   Here are the devices we’ll carry:    Device Pre-Order Date Launch Date iPhone 16 (1...

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