Introducing the iPhone 16 Family of Devices!

[RogersMaude]

Hey Community,

Good news! This year’s new set of Apple devices is the iPhone 16 family and it’s coming soon!

Here are the devices we’ll carry: 

Device	Pre-Order Date	Launch Date
iPhone 16 (128GB, 256GB, 512GB)	13-Sep-2024	20-Sep-2024
iPhone 16 Plus (128GB, 256GB, 512GB)
iPhone 16 Pro (128GB, 256GB, 512GB, 1TB)
iPhone 16 Pro Max (128GB, 256GB, 512GB, 1TB)
Apple Watch Series 10	N/A
Apple Watch Ultra 2

Pre-order:

• You’ll receive your device on a first come, first served basis based on the device you ordered.
• Due to the high demand for these devices, some will be on back-order. However, you can track you order status via our Virtual Assistant. 
• Pre-order devices will be sent via selected method:  
• Ship-to-home
• Ship-to-store:
• The store will contact you when it arrives. You’ll have 3 days to pick it up.
• A refundable $40 (plus applicable taxes) reservation fee will apply. 

KEY FEATURES

Device	Features
iPhone 16 and 16 Plus (128GB, 256GB, 512GB)	Colours: Ultramarine, Teal, Pink, White, Black Dynamic Island Emergency SOS A18 Pro Chip for Apple Intelligence Action button Camera control New accessibility features Aluminum with color-infused glass back
iPhone 16 Pro and Pro Max (128GB, 256GB, 512GB, 1TB)	Colours: Desert Titanium, Natural Titanium, White Titanium, Black Titanium Dynamic Island Emergency SOS A18 Pro Chip for Apple Intelligence Action button Camera control New accessibility features Durable Titanium with textured matte glass back

As well as up to 33 hours video playback on iPhone 16 Pro Max and up to 27 hours video playback on iPhone 16 Pro.

No signal? There’s a satellite for that. Now you can send and receive messages and Tapbacks when you’re off the grid, right from the Messages app.

Find out more information at www.rogers.com/iphone16 and don’t hesitate to let us know if you have questions!

Coming soon, pre-order 9.13.

Pre-register

[ckitchner]

How about Apple watch 10, is there a release or preorder date?

[RogersMoin]

Hello, @ckitchner.

We're delighted that you joined our Community! I appreciate your interest in the Apple Watch 10. The watch should be available in the participating stores on September 20, 2024. 

Choosing the right Store to call and check the stock is essential, as not all the services/products are available at all the locations. You can also book an appointment if necessary.

Please follow the link to find stores near you and enter your postal code, select Wireless and New Devices & Plans and Apply & Search as shown below:

Once you see the store list, click Check Services on the Store of choice. You must see the following:

Please get in touch with a store that sells iPhones and accessories to inquire about the availability of the Apple Watch model you're interested in. 

Cheers,

RogersMoin

[Kunaal23]

My iPhone in-store preorder disappeared from the reservation management section of https://www.rogers.com/rogersreserve

[RogersYasmine]

Hello @Kunaal23 ,

Thanks for posting your concern in our community forums. 🙂

It's very strange that your reserved device would have suddenly disappeared, hopefully that was a temporary glitch. Since your post, have your preorder details returned?

If you are still unable to view your preorder details, please send us a private message @CommunityHelps so we can assist you further. For more information on how our Private Messaging system works, please check out our blog.

Much appreciated!

RogersYasmine