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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 34202 Views
  • 4 replies
  • 9 likes

Resolved! Sony Xperia Z5 Premium Dual

I, unfortunately, purchased this dual-SIM card phone last year. The plan was to have different ringtones on each SIM card, one for business & one for friends. Nobody told me  that this capability disappeared with Android 6.0, for whatever reason.   N...

SonyDude by I've been here awhile
  • 3754 Views
  • 5 replies
  • 0 likes

Resolved! Blackberry priv marshmallow update?

Just wondering if anyone has received the android 6.0 update for their Blackberry Priv? My new Rogers Priv is on 5.1.1 and the phone will not find a later update when I search. Yet the upgrade schedule on this website says that 6.0.1 is the currently...

Woodypower by I'm here a lot
  • 11281 Views
  • 29 replies
  • 0 likes

Resolved! Where are the Stingray Music Videos

As discussed in the following link, the Stingray Music Videos used to be available on demand on my computer (incorrectly described as Galaxie, which has changed to Stingray).   http://communityforums.rogers.com/t5/forums/forumtopicpage/board-id/HowTo...

57 by Resident Expert
  • 11875 Views
  • 9 replies
  • 0 likes

Resolved! Priv Volte

Still hoping Rogers will allow VOLTE on the priv   When I bought it one of the biggest reasons was because the phone supported this feature but Rogers has not turned it on.   Here is how to turn it on from the Blackberry website so it is available.ht...

JIM51 by I've been here awhile
  • 4840 Views
  • 2 replies
  • 0 likes

Resolved! Question about ZTE Axon 7

Just wondering if anyone has ever bought anything from Newegg.ca   I was looking at a phone the ZTE Axon 7, they are a Canadian site.     Wondering if anyone knows if this phone is compatible with the Rogers network.  I know nothing about all those f...

carlynn1 by I've been around
  • 2998 Views
  • 1 replies
  • 0 likes

Resolved! Possible to change product code when using Nokia Software Recovery Tool to change firmware on Europe

I have an unlocked Lumia 830 (RM-984) that isn't working properly with Rogers. I'm wondering if anyone knows if it's possible to somehow change the product code (when using Nokia Recovery Tool, for example) from current one (059W554) to one meant for...

shanchri by I'm here a lot
  • 5983 Views
  • 4 replies
  • 0 likes

Resolved! "Hey Cortana" and the Nokia 830

Could someone with a Nokia 830 please confirm that it does not support voice activation ("Hey Cortana") yet.    Its rumored to only be suppored on  S800+ qualcomm processors, but that was just a tweet.   The problem is that are currently 0 windows de...

Jase by I'm here a lot
  • 10019 Views
  • 9 replies
  • 0 likes

Lost my phone

I lost my blackberry , i put it on hold but i want to get another phone from rogers would i be able to and continue my 3 year contract or would i have to cancel my contract and take out another phone ??     ******* Edit labels ********

osama33 by I plan to stick around
  • 9821 Views
  • 18 replies
  • 0 likes

Resolved! Pixel XL Wifi Dropping

and the title suggests when connected to certin wifis the ophone will keep switching from wifi to LTE and Back ive forgotten network, restarted router still no differnt, Girlfriends Note 5 connected no issue. any ideas?

osmossis by I'm here a lot
  • 5014 Views
  • 7 replies
  • 0 likes

Resolved! LG phone won't turn on - Firmware Update

My LG cell battery died just before midnight on New Years eve, when i plugged it in my vechile on the way home, a screen came up Firmware Update, I am unable to turn on the phone after being charged all night and the screen does not show it is updati...

debdaze by I'm here a lot
  • 10561 Views
  • 5 replies
  • 0 likes

Google Pixel and Google Pixel XL Reservation Number / Questions

Hey guys!Google just announced the Google Pixel and Pixel XL! Great phones with great features! Let's discuss more here! 1). Once Rogers has announce when they will add the Google Pixel and Pixel XL to the reservation list & the day comes, sign i...

Meowmix by I'm a trusted advisor
  • 101882 Views
  • 837 replies
  • 0 likes

Resolved! Does Rogers 3G/LTE block anything (ports etc)?

Does Rogers 3G/LTE block anything (ports etc)?   I have an app that will occasionally receive notifications via GCM (Google Cloud Messaging). Sometimes if my phone screen is off I don't get the notification. But I get it if my phone screen is on.   I...

Resolved! Moto z - No usb-c cable in box?

Hi there, Recently I bought a new Moto Z on Rogers. I was busy on something else so I did not switch to the phone when I got it. When today I want to transfer data from my old phone, I found that no usb-c cable came with my Moto Z. Here comes the que...

toddno1 by I've been here awhile
  • 4683 Views
  • 6 replies
  • 0 likes

Resolved! Samsung Galaxy Note 5 Marshmallow

Any idea when this update will be released? Telus and Bell have already announced it. Telus is releasing it on 13th. What about Rogers?

mmostafaei by I plan to stick around
  • 51744 Views
  • 282 replies
  • 0 likes

Samsung Galaxy Note 5 / S6 edge + Reservation numbers / Questions

Hey everyone!    As you noticed today Samsung announced the Galaxy Note 5. I watched the announcement at work while it was going on.  Here are some specs on it!    Android 5.1 Lollipop, TouchWiz5.7inch Quad-HD Super Amoled (2560×1440)Exynos 7420 octa...

Meowmix by I'm a trusted advisor
  • 80884 Views
  • 738 replies
  • 4 likes

CGN3ACSMR Losing Internet Dozens of Times Daily

Hello, first time poster but long time forum lurker We've been having an extremely frustrating  issue where the CGN3ACSMR is losing it's Internet connectivity dozens of times daily. The interruptions have been happening for over half a year and we've...

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