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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 32945 Views
  • 4 replies
  • 9 likes

Resolved! LG phone won't turn on - Firmware Update

My LG cell battery died just before midnight on New Years eve, when i plugged it in my vechile on the way home, a screen came up Firmware Update, I am unable to turn on the phone after being charged all night and the screen does not show it is updati...

debdaze by I'm here a lot
  • 9873 Views
  • 5 replies
  • 0 likes

Google Pixel and Google Pixel XL Reservation Number / Questions

Hey guys!Google just announced the Google Pixel and Pixel XL! Great phones with great features! Let's discuss more here! 1). Once Rogers has announce when they will add the Google Pixel and Pixel XL to the reservation list & the day comes, sign i...

Meowmix by I'm a trusted advisor
  • 65408 Views
  • 837 replies
  • 0 likes

Resolved! Does Rogers 3G/LTE block anything (ports etc)?

Does Rogers 3G/LTE block anything (ports etc)?   I have an app that will occasionally receive notifications via GCM (Google Cloud Messaging). Sometimes if my phone screen is off I don't get the notification. But I get it if my phone screen is on.   I...

Resolved! Moto z - No usb-c cable in box?

Hi there, Recently I bought a new Moto Z on Rogers. I was busy on something else so I did not switch to the phone when I got it. When today I want to transfer data from my old phone, I found that no usb-c cable came with my Moto Z. Here comes the que...

toddno1 by I've been here awhile
  • 4211 Views
  • 6 replies
  • 0 likes

Resolved! Samsung Galaxy Note 5 Marshmallow

Any idea when this update will be released? Telus and Bell have already announced it. Telus is releasing it on 13th. What about Rogers?

mmostafaei by I plan to stick around
  • 37312 Views
  • 282 replies
  • 0 likes

Samsung Galaxy Note 5 / S6 edge + Reservation numbers / Questions

Hey everyone!    As you noticed today Samsung announced the Galaxy Note 5. I watched the announcement at work while it was going on.  Here are some specs on it!    Android 5.1 Lollipop, TouchWiz5.7inch Quad-HD Super Amoled (2560×1440)Exynos 7420 octa...

Meowmix by I'm a trusted advisor
  • 54555 Views
  • 738 replies
  • 4 likes

CGN3ACSMR Losing Internet Dozens of Times Daily

Hello, first time poster but long time forum lurker We've been having an extremely frustrating  issue where the CGN3ACSMR is losing it's Internet connectivity dozens of times daily. The interruptions have been happening for over half a year and we've...

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Resolved! Sim card removed - Unable to detect your SIM card (Samsung Galaxy S5)

Hello! I'm looking for assistance with a persisting error message on my Samsung Galaxy S5. The phone is in great shape (original phone), no other issues with the hardware or software. I've recently been receiving the error "Sim card removed - Unable ...

franky18 by I've been here awhile
  • 6005 Views
  • 3 replies
  • 0 likes

Resolved! iPad iOS10 - Is it compatible with RAPTV Home Edition V3.3.0 (AnyPlace)?

I see that iOS10 is now available for the iPad. I haven't upgraded my iPad yet due to the AnyPlace (RAPTV Home Edition) incompatibility issues with iOS9.  Has anyone upgraded to iOS10 on their iPad and used AnyPlace?  My iPad keeps nagging me to upgr...

57 by Resident Expert
  • 2224 Views
  • 4 replies
  • 0 likes

NAVIGATR: List of issues from Community

Creating this list as a consolidated area, where known problems/concerns about the Navigatr can be collected.  This is designed to be a general starting point of feedback to the Rogers Community Forums team so they can forward this to the right teams...

Gdkitty by Resident Expert
  • 21311 Views
  • 2 replies
  • 34 likes

Resolved! Usage Counter Not Resetting on Nexus 6

Ever since my last statement billing (Sept. 18th) the next day I was getting the over specified limit message on my Nexus 6 (Motorola).  I've modified with the data usage settings to see if there was anything to make the message disappear and nothing...

maxou723 by I plan to stick around
  • 4442 Views
  • 10 replies
  • 0 likes

Duplicate inbound GMAILS. Only appear on my BB10 devise

I have three email accounts.  I am receiving duplicate inbound emails on my GMAIL account, only on my Blackberry Classic, not on my desktop email client applications.   My other two email accounts, which are paid email providers, do not have this pro...

BB10Classic by I've been here awhile
  • 6309 Views
  • 5 replies
  • 0 likes

Resolved! Android device - Email Issues

Samsung Galaxy S6 5.1.1 Update   I am haveing oroblems with my emails on mu S6. I am using a sympatico sever. and gmail account. I will have an indication that I have email, when I go into look at it sometimes it appears for a period of time then dis...

binglehart by I've been here awhile
  • 2625 Views
  • 3 replies
  • 0 likes

Resolved! VOLTE and Wifi Calling Note 7

Both were working fine since I got the phone Tuesday. Today when I make a call it goes back to 4G and Wifi Calling indicator isn't coming in on the status bar. Yes both functions are set to on. Just wondering if anyone else is experiencing this today...

Dx9 by I'm a reliable contributor
  • 4658 Views
  • 10 replies
  • 0 likes

NOTE 7 Battery / Lag issue?

Well there's been a lot of talk all over already about the Note 7 having battery life, heating, lag issues. Part of the problem is the fact that in North America we got the obviously worse SnapDragon as apposed to the Exynos version that they got in ...

Headfake by I plan to stick around
  • 4077 Views
  • 11 replies
  • 0 likes

Resolved! S7 Edge drivers for Windows 10

I should be able to plug in my Galaxy S7 Edge, via the USB cable to my Windows computer in order to transfer music and photos.I have always been able to do this with my other Galaxy phones.  However, somehow it isn't working for me now?Are there driv...

BuckMacklin by I'm a reliable contributor
  • 6132 Views
  • 9 replies
  • 0 likes

Resolved! PRIV - Vulnerability in Qualcomm kernel driver

Hi, My STV100-3 PRIV is running Android v6.0.1, patch level July 5, 2016.When does Rogers plan to issue the next patch update to address this vulnerabilty? Thanks! 

HarvMan by I plan to stick around
  • 6449 Views
  • 6 replies
  • 0 likes