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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 35124 Views
  • 4 replies
  • 9 likes

Resolved! Supported devices for Wi-Fi Calling

At the bottom of the page, it shows "Last updated: October 3, 2017". Any plans on updating supported devices list soon? Or is there an up-to-date list somewhere?- Apple stops at 8/8 Plus with iOS 9.- Samsung stops at Note 5 and S8/S8+ on Android 6.0....

TwitchyPuppy by I'm a reliable contributor
  • 7337 Views
  • 6 replies
  • 0 likes

Resolved! Samsung Galaxy S6 unlock code not working...

Hi all, I have a Samsung Galaxy S6 on my account that I've been trying to get unlocked now for a few weeks with no success. The first code provided by a sales representative was 7 digits and obviously wrong (I still have the official email with this ...

JayJ890 by I've been here awhile
  • 9420 Views
  • 11 replies
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Resolved! Support for DORO 410GSM phone

Does Rogers still support the DORO 410GSM phone ? If so - what are the options ?  The device I have was purchased from Rogers in 2009 ( or thereabouts ). Needs a SIM card.       ***Edited Labels***

pmheise by I've been around
  • 3069 Views
  • 1 replies
  • 0 likes

Home phone no dial tone

Hi. My Home Phone hasn't been working consistently for nearly two months. I've had five technicians in my apartment, and know about two other visits to my building resulting from my call-ins. I've experienced multiple dropped calls, and frequently ha...

Jen48 by I've been around
  • 2696 Views
  • 1 replies
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Resolved! Apple Watch LTE Support for Rogers Business

I have 2 lines with Rogers Business and I would like to know if Apple watch LTE will be supported to rogers business too.If no, when can we expect Apple Watch LTE support for Rogers Business Account holders??   *** Edited Labels ***

dhiru1211 by I plan to stick around
  • 40416 Views
  • 99 replies
  • 1 likes

Keyone stuck on ABA075 and has not been updated in over a year

Having feature/stability/performance issues with my Keyone and noticed that neither the OS nor Security patch has been updated in over a year even tough they were announced. Updates just keeps on coming back "your system is up to date" . Really? Roge...

Resolved! Will the LG V50 5G Be Coming to Canada?

As the LG V40 didn't come to here to us in Canada. As the 24th of Feb comes around the corner will the V50 5G™ come to us here too? Any rumours on what and how many cameras and megapixels will be on it?   **Labels Added**

cafekief by I'm an enthusiast
  • 3812 Views
  • 3 replies
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Resolved! Messaging App Glitch on Galaxy S9+

Since upgrading to Android 8, my Samsung Galaxy S9+ started to experience the following glitch: whenever text messaging app is open and I try to either put the phone in my pocket or simply rotate it 180 degrees and moving it down, the phone starts ca...

TeDD13 by I'm a trusted contributor
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  • 2 replies
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Poor cell reception with Samsung S9 phone

While travelling on the Milton Go line my data is not working. I see full bars but none of my apps work. Why is this happening?       ***Edited Labels***

HF5 by I've been here awhile
  • 1987 Views
  • 1 replies
  • 0 likes

AAE: OS Updates Blackberry KEYone

Hey,First off, thanks for being available to answer my question.  I see in the OS Upgrade list that the BlackBerry KEYone is listed with April Security Update - FINAL. Does that mean that security updates won't be supported anymore? Thanks!

Danobird by I'm here a lot
  • 5516 Views
  • 3 replies
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Resolved! Android Pie for S8?

As of this week, Samsung released the last OneUI update on the oldest flagship phone getting updates, the s8. Being an owner of the phone I would like to know when will Roger's release this update. I've been waiting impatiently for a few features suc...

Resolved! Why am i not getting missed call notifications?

HI   I am not getting missed call notifications on text. I have turned my call waiting off due to conf calls. But would like to know when I get a missed call as some dont leave a voicemail.    I used to get it but has stopped in the last couple of mo...

Rajmani1 by I've been here awhile
  • 7166 Views
  • 5 replies
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Resolved! Motorola G7 Power

I see that Rogers has the G7 Play, but will they be adding the G7 Power (XT1955-5)? The battery makes it among the highest endurance phones manufactured in the past two years.

Paul_M by I plan to stick around
  • 2775 Views
  • 1 replies
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Resolved! Sony Phones Avaliable

Does anyone know if Rogers is dropping the Sony line of phones? I have a Z1 that is going to be at end of contract in a couple of months and I like the Sony product. I can only find the M4 Aqua listed currently and In my opinion it is an inferior pho...

brushap by I've been here awhile
  • 7032 Views
  • 11 replies
  • 0 likes

Resolved! Iphone xs/xr/max esim support

HiLooks like Rogers will have esim support for the series 4 watch - but I have not seen anything regarding esim support for the new phones -- Bell was highlighted but not a peep from Rogers. Will Rogers support esims for the new iphones and if so, wh...

Dean604 by I plan to stick around
  • 38996 Views
  • 75 replies
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NHL.com performance issues

With the NHL app on my phone through my home wireless I am able to play the games without any performance issues. When I use the same wireless on my laptop using the website the games take a long time to load, and only plays at the lowest quality. Th...

SlingBlade by I've been here awhile
  • 24491 Views
  • 42 replies
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Resolved! Samsung Galaxy S10: March Security Update?

The OS update chart doesn't have the S10 yet on it. Can someone please provide a timetable of S10/S10+/S10e OS upgrades, especially the March one that just came out? Would be great to have visibility on it!       ***Edited Labels***