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Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor

Hey everyone!!Smiley Happy

Once again its the time of the year that Samsung will be announcing their new Note line up. I am happy to announce that Samsung Galaxy Note 8 will be announced tomorrow! As for the specs, They are rumored to be AMOLED 6'3 inch, Dual back cameraCamera, 3,000mAh battery, Qualcomm Snapdragon 835 CPU, 6GB of RAM and 64GB of internal storage with the ability to expect memory via a microSD card slot and more! As for colors, its been leaked out Midnight Black, Maple Gold, Orchid Grey, Deep Sea Blue (it’s likely that only a few of these will be available in Canada). As for when Rogers will be putting it live, it most likely will be tomorrow or the following days after, I will update this thread with more info to come!


1). Once Rogers has announce when they will add the Samsung Galaxy Note 8 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want; Samsung Note 8 Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confuses about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

5). They also started last year a pre ordering system done online being charged on your CC ( Credit card) imminently and having the device shipped to your home instead. Last year with the iPhone 7 / 7 Plus the ones that picked this way got it the day of launch or day after launch but only a few did. Not everyone.  This way is a good way but sadly u do not see any status updates like u do with the reservation system and only get a confirmation email and a shipment email. ( some did not get any email until the unit got shipped with QMS or UPS)

Let's make this thread the only thread for the Note 8 please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help!Smiley HappyCat Happy

 

 

***Added Labels***

634 REPLIES 634

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Hi Community!

 

It's definitely a bummer that we don't get to enjoy the same perks as our neighbors down south. Hopefully there's something in the pipelines for us Canadian users **fingers crossed**.

 

Although we encourage a healthy debate please keep in mind to keep things courteous as not all of our partners frequent our Community as you do Robot wink.  

 

 

Thank you again for your participation!

Happy Note 8 launch day Robot Happy. Keep us posted with the feedback.

 

 

 

RogersZia

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

5five5
I plan to stick around
I suppose I only received my shipping email because I have an account with UPS. Rogers has not sent me anything regarding shipping. But I'm just glad my blue Note is on its way.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowie
I've been here awhile

Preordered online as SHIP TO HOME, phone just arrived at my house by UPS. Funny thing was, when I echat a rep yesterday I was told there's ZERO percent chance that it will arrive today.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @Meowie

Yeah sometimes the reps don't know when the stock will ship or not. Glad u got it!

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Thai69
I plan to stick around

Got tired of waiting so I called my local store and indeed they receive it. Just haven't gotten around to calling people I guess. 6pm can't come soon enough (or might leave work early - ha).

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Thai69
I plan to stick around

Also worth noting, I'm going to pay $899 for the phone and go on the $75 Smart Tab. Currently paying $80/mth now. So in 2 years I'll save $120. 

 

So $899-120 = $779 for the phone.

 

Compared to $95/mth for $549 which works out to +15/mth x 24 mths = $360+$549=$909 for the phone.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Areocat
I plan to stick around

UPS just delivered my blue phone! YAY!

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @Areocat

Yay! 🙂

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

5five5
I plan to stick around
Mine arrived at 1:30pm! Just saw the email after emerging from a meeting. I can't wait to get home.

Thanks @Meowmix

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @5five5

Glad to hear! Happy for everyone who is getting it!

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

kavkaz
I plan to stick around

so i have been using it for a bit now. like the screen. much nicer then s8. pen is awesome as well. 

 

had to pay $750 even though i am on 115/month plan. strange

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

angelop
I plan to stick around

I'm sorry but what does MS stand for?

Thanks.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

wpd1
I plan to stick around
Mobile Syrup

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

angelop
I plan to stick around

thank you.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowie
I've been here awhile

@Meowmix

 

Do you know if the NOTE 8 from Rogers are unlocked? I'm asking because my frd just picked up one from the Samsung Store which usually provides the Unlock Code however he was told they all come unlocked now. With CRTC restricting providers from locking their phone end of this year, I'm wondering if these phones already comes unlocked. I do not have another provider sim to try.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @Meowie

That CRTC rule starts December 1st. So once December 1st comes, u can have Rogers unlock ur Note 8 for free no questions asked. All phones purchased before December 1st have to be unlocked for free from the carriers. After December 1st all phones are factory unlocked by default.

He got it from the Samsung store and not a carrier store. So his will come with a unlock code as per Samsung. Carriers do not do that. U have to pay $50 to Roger to unlock ur phone right now or wait until December.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

wpd1
I plan to stick around
The new CRTC rules don't kick in until 1 Dec. That doesn't mean the new phones Aren't coming unlocked now.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

JeromeM
I plan to stick around
Picked mine up, also had to pay $750 even though my plan is $120 it's a Premium plan not Premium + so I would of had to go from 10gb @ $120 to 7gb @ $130 to pay the $550 for the phone which doesn't make sense so I paid the extra up front.

Haven't played with it yet but will do that tonight.

Rogers dude said Samsung is supposed to do something for Note 7 owners but had no details and who knows where he heard/read that from so could be just the same info we have.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

stevenewman2508
I plan to stick around
Wow sent
My note 8 for store pick up called store to se if its in sales rep tells me he is to buys to check lol

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @stevenewman2508

Some reps are like that. Call back and ask to speak to the manager or the supervisor on duty. Although they are allowed to tell you that, they should be more careful lol.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

pilly33
I've been here awhile

well this sucks, I pre-ordered on the 4th so I could have my note 8 on release day. I figured it would show up either the day before or on release day at the latest. And after spending almost 2 weeks at #235 in line and watching the #'s count down on the rogersdirect site all morning down to #45 at 11:30 local time, it started to count back up by 1:30. And now at 4:30 it seems to be stuck at #47 of 260 and I'm really losing faith in rogers commitment on this pre-order as its getting to be late in the day and being friday I'm kind of bummed out because I may not get my new toy till monday evening. I think this will be the last time I pre-order with rogers.

 

Not Impressed.......