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Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor

Hey everyone!!Smiley Happy

Once again its the time of the year that Samsung will be announcing their new Note line up. I am happy to announce that Samsung Galaxy Note 8 will be announced tomorrow! As for the specs, They are rumored to be AMOLED 6'3 inch, Dual back cameraCamera, 3,000mAh battery, Qualcomm Snapdragon 835 CPU, 6GB of RAM and 64GB of internal storage with the ability to expect memory via a microSD card slot and more! As for colors, its been leaked out Midnight Black, Maple Gold, Orchid Grey, Deep Sea Blue (it’s likely that only a few of these will be available in Canada). As for when Rogers will be putting it live, it most likely will be tomorrow or the following days after, I will update this thread with more info to come!


1). Once Rogers has announce when they will add the Samsung Galaxy Note 8 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want; Samsung Note 8 Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confuses about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

5). They also started last year a pre ordering system done online being charged on your CC ( Credit card) imminently and having the device shipped to your home instead. Last year with the iPhone 7 / 7 Plus the ones that picked this way got it the day of launch or day after launch but only a few did. Not everyone.  This way is a good way but sadly u do not see any status updates like u do with the reservation system and only get a confirmation email and a shipment email. ( some did not get any email until the unit got shipped with QMS or UPS)

Let's make this thread the only thread for the Note 8 please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help!Smiley HappyCat Happy

 

 

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634 REPLIES 634

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @Thai69

Yes as I explained a couple of times, it will show that for a while until they look into ur registration forms. Remember this can take 6-8 weeks. Some are lucky and get it a week after launch but some wait.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Thai69
I plan to stick around
6 to 8 weeks, reminds me of the 80's when you'd order something from an informercial and had to wait that long to get it.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @Thai69

Yeah i know but that's how they go with it.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

angelop
I plan to stick around

Just got my confirmation email on the gifts today.

I had pre-ordered from rogers and completed the registration.

changed my mind on the colour and went with blue, but it put me way down the list.

So day of launch I bought it from BestBuy.

Just got around to activating it and realized that I have the options for wifi calling and VOLTE-(and they are turned on) that they are not active. No hd voice or wifi calling logo.

called rogers and gave them the story of poor cellular reception at home - all to no avail.

What should I do?

Phone is unlocked from samsung.

it doesnt really bother me not having them. there are work arounds.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @angelop

Unfortunately the only devices that will work on WiFi Calling / VOLTE are the ones that are bought straight from Rogers.

You can contact Rogers and have them add THE IMEI / Serial number on your account and see if it will activate. Sometimes it does.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

angelop
I plan to stick around

@hello @Meowmix

I contact Rogers and they read  back my imei number


@Meowmix wrote:
Hello @angelop

Unfortunately the only devices that will work on WiFi Calling / VOLTE are the ones that are bought straight from Rogers.

You can contact Rogers and have them add THE IMEI / Serial number on your account and see if it will activate. Sometimes it does.

 

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @angelop

Hmm then mostly likely it's not working due to it not being purchased from Rogers.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Thai69
I plan to stick around

Received my Bonus in the mail yesterday. Much better than 6-8 weeks! 🙂

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

wpd1
I plan to stick around
I've lost count of how long we've been waiting for Samsung Canada to provide the offer for Note 7 owners who purchase a note 8. Chatted with them again today and they are still regurgitating the same message "will be announced soon", which is the same thing they said in August.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @Thai69

Glad to hear! 🙂

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @wpd1

I would just give up. Honestly no carrier / media is doing anything about it so there is little to no hope we will get anything to be honest. It's all talk but no action from them and this is leaving a very bad taste in my people's mouths. The least the carriers could do and the media could push Samsung Canada to release more information other then the same old record they been saying for the past 2.5 months. Samsung Canada has gone down hill..

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

5five5
I plan to stick around
September 20th they sent me an email saying I should expect my bonus within 6 to 8 weeks. I have heard nothing since, yet others on here have received shipping notices. I've also received a few emails telling me to register although I already did on September 15th.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @5five5

Hmm I would contact Samsung about this. Log into your Samsung account via website - My account - My Offers - Contact. It should let u ask what's going on and u should get a email response back.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

NoteUser
I've been around
Hi Guys,

How much do you think the phone will drop in price by Christmas for Premium and Premium + plans?

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @NoteUser

No one has the accurate pricing to be honest. It can drop to any price that Rogers decides to drop it too.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

CantelATT
I've been here awhile

Quick update regarding the bonus pre-order gifts:

 

Received the phone on Sept. 20 and logged into the Samsung site using the new phone to complete the pre-order registration on the same day.

 

I got my bonus items yesterday (Oct. 11th). No email notification, just a UPS sticker on my front door informing me that I could pick up my package from a UPS Access Point location.

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @CantelATT

Sometimes UPS doesn't send out a email notification when it's being shipped but it's rare when that happens sadly.


Glad to see you got them! Enjoy!

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hey guys!

I just got this from Samsung Canada via email. Very weird but yeah.


"D, you are eligible to receive the Samsung Galaxy Note8 Upgrade Offer*. Purchase the all-new Galaxy Note8 between October 17 – November 9, 2017 and you can register for a $200 Samsung Canada Prepaid Mastercard®**.

How to register for a $200 Prepaid Mastercard:

Purchase your Galaxy Note8 from a Samsung Experience Store, Samsung.com/ca, participating Canadian carrier or Canadian Samsung authorized national retailer between October 17 – November 9, 2017.

Register for the Samsung Galaxy Note8 Upgrade Offer at www.noteupgrade.ca between October 17 – November 9, 2017 with the exact email address that is used in this email and your unique offer code: 6AC2058B. Proof of purchase is required. Unique offer codes are not transferable and can only be used once by the intended recipient of this email.

Once your registration is validated, the fulfillment process will take 6-8 weeks to complete"

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hey guys!

More information. This is the promotion for us. This is sad honestly. Samsung Canada waited this long for just this? Meanwhile u in the US u get $400 off from the device.

" Eligible Note users can register here for a $200 Samsung Canada Prepaid Mastercard when upgrading to the all-new Samsung Galaxy Note8, beginning today until Nov 9, 2017 at 11:59 pm EST.

Qualifying owners of all active Note devices including current Note8 and former Note7 owners will be eligible for this Upgrade Offer. Additional qualifying criteria requires that prior to Oct 17, 2017 owners have registered a previous Note device with Samsung, created a Samsung Account and selected ‘opt-in’ to receive promotional communications. Former Note7 owners will be given until the Nov 9, 2017 deadline to meet these qualifying conditions.

For Note8 Upgrade Offer full terms and conditions see link below.

To start the registration process please enter your Note8 purchase date from receipt and follow the prompts through completion. Customers experiencing registration difficulties should call 1-844-628-7924."

https://www.noteupgrade.ca/#/home

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Japetto
I plan to stick around
Very sad. If you already bought it then you're out of luck

Re: Samsung Galaxy Note 8 Reservation numbers / Questions!

Meowmix
I'm a trusted advisor
Hello @Japetto

Nope you aren't. You still qualify. However this isn't just for the just us Note 7 users. It's for everyone.

" Qualifying owners of all active Note devices including current Note8 and former Note7 owners will be eligible for this Upgrade Offer. Additional qualifying criteria requires that prior to Oct 17, 2017 owners have registered a previous Note device with Samsung, created a Samsung Account and selected ‘opt-in’ to receive promotional communications. Former Note7 owners will be given until the Nov 9, 2017 deadline to meet these qualifying conditions."