10-04-2016 05:54 PM - last edited on 10-13-2016 08:25 AM by RogersMoin
Hey guys!
Google just announced the Google Pixel and Pixel XL! Great phones with great features! Let's discuss more here!
1). Once Rogers has announce when they will add the Google Pixel and Pixel XL to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want; Google Pixel and Pixel XL Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .
- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.
2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.
3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.
For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ
4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.
Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to helpSmiley Happy
*Edited Labels*
10-20-2016 10:04 AM - edited 10-20-2016 10:08 AM
called 10 rogers stores - only 32 pre order are in. general theme is will need to wait 3 to 4 weeks for 128.. BAD BAD BAD!!!!
FOR ANYONE WHO IS TAKING NOTE 7 IN FOR RETURN - they will take it awy from you on the spot and they do not have cables usbc to usbc. so either bring a cable or be ready to transfer all apps manually later
10-20-2016 10:05 AM
@jeneric28 wrote:well i have a 32gb silver one waiting for me ...
i might just do it... i'm tired of waiting for a replacement phone for my note 7 ... it's a saftey concern especially around my kids..
i only need it to last me till the s8 comes out so it's not like i am keeping it for over 6 months.. plus i'll be saving money getting the 32gb!
dont do it.. you will regret it.. S8 is not a garanteed hit yet..
10-20-2016 10:08 AM
I am Samsung User... i LOVE the note 7... i just HAVE to return it.. I don't even really want the Pixel XL... but it's the best one I can get right now to replace the Note 7..
i've had the S7 Edge already so i am not wasting an upgrade to get the same phone..
i know the S8 will be PRETTY NICE even if it comes close to the design language of the note 7... the titanium colour OMG so nice!
so I think i will be happy with the S8 unless they TOTALLY butcher the design...
10-20-2016 10:10 AM
@jeneric28 wrote:I am Samsung User... i LOVE the note 7... i just HAVE to return it.. I don't even really want the Pixel XL... but it's the best one I can get right now to replace the Note 7..
i've had the S7 Edge already so i am not wasting an upgrade to get the same phone..
i know the S8 will be PRETTY NICE even if it comes close to the design language of the note 7... the titanium colour OMG so nice!
so I think i will be happy with the S8 unless they TOTALLY butcher the design...
i am the same way - get every new major phone that comes out.. but pixel launch has been the worst
10-20-2016 10:21 AM
10-20-2016 10:28 AM
10-20-2016 10:31 AM
Rediculous.....another run around from rogers
128 BLK XL, 91st in line
10-20-2016 10:38 AM
10-20-2016 10:41 AM
10-20-2016 10:43 AM
It looks like this is a shortage everywhere. Google, verizion, Canada, UK, everywhere. Some retailers are saying stuff like: "If you hit Verizon's website, the 128GB 5.5-inch device is backordered until November 18th."
They may have thought the 32G version would have been more popular with their unlimited picture/video upload bonus. I personally have a hard time keeping my phone under 32G without taking videos/pictures. They should have done 64G and 128. (Number 11 silver 128G for those that wanted to know. Open status)
10-20-2016 10:43 AM
@ltds wrote:
the 8th I believe
there will be no 128 for 3 to 4 weeks
10-20-2016 10:44 AM
@shrander wrote:It looks like this is a shortage everywhere. Google, verizion, Canada, UK, everywhere. Some retailers are saying stuff like: "If you hit Verizon's website, the 128GB 5.5-inch device is backordered until November 18th."
They may have thought the 32G version would have been more popular with their unlimited picture/video upload bonus. I personally have a hard time keeping my phone under 32G without taking videos/pictures. They should have done 64G and 128. (Number 11 silver 128G for those that wanted to know. Open status)
32 but make it a lot less expensive..
price of 32 vs 64 is just a few bucks,, but
10-20-2016 10:45 AM
10-20-2016 10:46 AM
I'm between contracts as well so this gives me even more to think about.....
10-20-2016 10:47 AM
10-20-2016 10:52 AM - last edited on 10-20-2016 11:04 AM by RogersMoin
What a disaster!
So, no 128 GB landed in Canada?
Samsung keeps calling for a return on this phone too....
10-20-2016 10:52 AM
If i am not mistaken.. the 128GB is only being offered by Rogers....
but again i could be mistaken... hence another reason why 128 is less available....
10-20-2016 10:54 AM
10-20-2016 10:54 AM
@jeneric28 wrote:
If i am not mistaken.. the 128GB is only being offered by Rogers....
but again i could be mistaken... hence another reason why 128 is less available....
should i just get 32 hmmmmm
10-20-2016 10:55 AM
@Meowmix wrote:
Hey guys
All in all its a shortage from Good causing this.. unfortunately there isn't much that can be done at this moment.
Couldn't Rogers do something BEFORE the launch?
10-20-2016 10:57 AM