09-18-2018 12:01 AM - last edited on 09-18-2018 07:57 AM by RogersCilio
Just curios if anyone has had there position in line move to shipped? i was positioned at 189 and i moved to 59 a couple hours ago, so i assume 130 have already been shipped! if they keep shipping at this rate then i should have my phone at launch! this is my first pre order from rogers, ive been a rogers customer for 19 years! i was an inch away from moving to telus just so i can get the apple watch - till rogers gave me a loyalty plan i couldn't refuse so i decided to wait it out and good thing i did!
***Added Labels***
09-21-2018 01:30 PM
09-21-2018 01:34 PM - edited 09-21-2018 01:35 PM
09-21-2018 01:35 PM
Just having a conversation with the live agent and below is what his comment was for the pre order i did online which redirected to the device reservation system. He mentions that the reservation and pre order are different and I didnt get the product as early as launch date because mine was a reservation :
"Reservation
We charge a $40 reservation fee at the time of reservation for the sake of securing your place in line.
-For existing customers the fee is billed on your next invoice and for new customers they must pay it via credit card at the time of reservation.
-The reservation fee is automatically refunded to the account (existing customer) or credit card (new customer) when the customer either completes or cancels their reservation.
Pre-order
We will ship the device as soon as possible after the launch date.
-We send a confirmation email once the order is completed, then a second confirmation with a tracking number once the device has shipped.
-We ship devices to an address of the customer’s choosing or to the store as soon as possible after launch. We usually give the customer an approximate shipping date when they place the order
"
09-21-2018 01:36 PM
09-21-2018 01:40 PM
09-21-2018 01:43 PM
09-21-2018 03:27 PM
Well, I checked my position this morning and I went from 102 to 101. I'm guessing someone must have gotten a 44mm Grey in hand at the store and cancelled their pre-order.
09-21-2018 03:47 PM
09-21-2018 03:50 PM
question like that since i never pre-order
when you go get it at apple cant you put it on your rogers financing plan or you have to pay full price
@ahmedcostco wrote:
@sbradley33
That was me! I cancelled it. Couldn’t wait any longer. Got it at the Apple store
@ahmedcostco wrote:
@sbradley33
That was me! I cancelled it. Couldn’t wait any longer. Got it at the Apple store
09-21-2018 03:58 PM - edited 09-21-2018 03:59 PM
sorry, posted in wrong thread. ignore this
09-21-2018 04:11 PM - edited 09-21-2018 04:11 PM
09-21-2018 04:13 PM
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09-21-2018 04:27 PM - last edited on 09-21-2018 04:30 PM by RogersAli
lol poor rogers service as per usual
09-21-2018 04:38 PM
09-21-2018 04:47 PM
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09-21-2018 05:01 PM