could you elaborate about " buying the phone outright" ?
I will pay the outstanding phone cost balance (current phone)
I have had our cell service with Rogers for at least a decade and have always been able to work with them when it came to renewing our contract and pricing. That however appears to have changed. I had been told the contracts and phones were 2 separate things but apparently not anymore. I went to renew our contract and have been informed it is going to jump up over $100 from what I am paying now. The person was polite but somewhat dismissive and now I am having to move my husband and son to a different provider. Truly disappointed.
Good day @Richards2935,
Thank you for your post and Welcome to the Forums! We certainly do value your loyalty and would hate to see you change provider.
Device pricing for hardware upgrades is based on your price plan category. If you have a higher category, you may be eligible for a higher subsidy on certain devices than customers in a lower category (e.g. the same device could be $200 less for Edge 40 than it is for Edge 20).
If you consider upgrading to a Premium Smartphone device, you must be on an eligible Infinite plan in order to obtain a subsidy on a two year term renewal.
If you are currently not on an eligible plan you can either :
Don't forget that you can trade in your old phone for a discount on your new subsidized hardware upgrade to further reduce the cost of your device!