Upgrade Phone Through BYOD

[MattG2]

I have an iPhone 11 that is registered as my device on my Rogers account. I've recently switched to a Samsung and moved the SIM card. The phone is working fine. Samsung says for device coverage protection I need to register it through my carrier. How is that done? How do I change my profile to reflect the correct phone vs. the iPhone 11 that is paid in full. 

@BYOD  

Thanks! 

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[Pauly · Accepted solution]

You can call Rogers customer service and give them the IMEI number and they will add it to your account and replace where the iPhone 11 imei number is stored.