Technical error

[Charlene_B]

Hi,
I'm new to Rogers, and I'm getting the following error when I select Manage under MyRogers -> Residential -> TV

Technical Error! Sorry, there's a problem on our end. Thanks for your patience while we work to fix it. Please check back later.

Also, I was changed $153.50 installation fee when I was told it was free.  

Can someone provide some assistance?

**Labels Added**

[RogersCorey]

Greetings @Charlene_B!

Are you still encountering this error? 

If so, we'd be happy to take a closer look to see what is going on! We can also look into the installation fee for you while we're troubleshooting the technical error.

Feel free to send a private message to @CommunityHelps so we can assist you further. For more information on how our Private Messaging system works, you can find out more here.  

Regards,

RogersCorey

[CrystalSteenson]

I have the same issue