Service or lack thereof

[Rewopem]

Don’t know if anyone else has had this experience with Roger’s  but here is my issue and response to it from Roger’s has had absolutely no impact on resolving. I signed up for one of their bundles on July 27 and today Aog 14 it is still not working. I have contacted them at least seven times and all I get in response is that they will fix it in 24 to 72 hours. Looks like my only option is to back to Bell. The issue is that I have no control on channels that are flex. Settings do not work on my home page.

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[RogersJo]

Greetings @Rewopem!

Welcome to the Community and Congratulations on your first post with us! 🙌 We are elated to have you on board with us and we're saddended to hear what has occured. It certainly sounds like we haven't started this relationship off on the right foot. This is most definitely not the type of experience we want you to be having. 😥  

Has your issue been resolved since you've last posted? If not, we'd be more than happy to take a further look into this for you in hopes of getting this ironed out.

Feel free to send a private message to @CommunityHelps so we can assist you further. For more information on how our Private Messaging system works, you can find out more here. 

Regards,

RogersJo