when I tried to buy new smartphone with plan for new registration to rogers, I set the password and finally have an account to login. however, I canceled buying cellphone, I remained my account. after then I re-decide to buy and use same email, I can only get something wrong message.
I cannot remove my account to re-register, also I cannot purchase through online with that mail.
I asked to customer center, and they just said to me that they cannot do
so finally I got kind of VOID account lol.
even I want to remove my account, I cannot do after this window because I'm not customer yet(no account number or no rogers cellphone number) for them.
how can I fixed it?
under image is what i got every time when I try to buy and after enter personal basic information process(email, address, etc)
In short, I can log in however, nothing after login