08-06-2019 01:56 PM - last edited on 08-06-2019 05:06 PM by RogersMaude
I was charged 50 cents per MMS messages - picture & video messages. I can't find these extra charges, over and above texting plan, outlined on the Rogers website.
Where can I find this information?
Thanks in advance.
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08-06-2019 05:15 PM
Good day @falcios,
Thank you for your post! It's very important to understand the charges billed to your invoice.
You can find the details of the picture and video messaging (MMS) rates, here.
Make sure you click on the "RATES" tab to see the Video & Picture Messaging Pricing (Pay-Per-Use) per Recipient:
If you would like us to review your current plan or messaging add-on, please send us a private message to @CommunityHelps so we can assist you further.
For information on how to PM, click here. 😉
Hope this helps!
RogersMaude
08-06-2019 05:15 PM
Good day @falcios,
Thank you for your post! It's very important to understand the charges billed to your invoice.
You can find the details of the picture and video messaging (MMS) rates, here.
Make sure you click on the "RATES" tab to see the Video & Picture Messaging Pricing (Pay-Per-Use) per Recipient:
If you would like us to review your current plan or messaging add-on, please send us a private message to @CommunityHelps so we can assist you further.
For information on how to PM, click here. 😉
Hope this helps!
RogersMaude