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Internet service cost breakdown in a bundle

jennfraser
I've been here awhile

Is there a way I can see what portion of my bundle price was spent on internet service specifically?

 

I'm doing my taxes, and one of the questions I'm being asked is how much I spent on internet service. The other services in the bundle are not relevant.

 

From what I can see in my account, there's a single line item for the whole bundle. Some of the PDFs show that the bundle includes internet, TV and home phone, but they don't give prices for each item.

 

Anyone know how I can find the price for internet?

 

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Re: Internet service cost breakdown in a bundle

-G-
Resident Expert
Resident Expert
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Re: Internet service cost breakdown in a bundle

-G-
Resident Expert
Resident Expert

@jennfraser You can calculate the monthly cost of your Internet service using the following guide: https://www.rogers.com/support/billing-accounts/faqs-about-allocating-your-bundled-ignite-internet-s...

Re: Internet service cost breakdown in a bundle

jennfraser
I've been here awhile

That's just what I needed! Thank you so much!

Re: Internet service cost breakdown in a bundle

57
Resident Expert
Resident Expert

I see that Total TV is not included in the link. I guess because it didn't start until November 1, 2023, however, for completeness it should be.  I suppose you can just use the Premier numbers.

Re: Internet service cost breakdown in a bundle

benmar1
I've been around

It seems the link no longer works as it just redirects to the billing support page. Is there an updated page for this page?

www.rogers.com/support/billing-accounts/faqs-about-allocating-your-bundled-ignite-internet-services

Re: Internet service cost breakdown in a bundle

-G-
Resident Expert
Resident Expert

@benmar1 wrote:

It seems the link no longer works as it just redirects to the billing support page. Is there an updated page for this page?

www.rogers.com/support/billing-accounts/faqs-about-allocating-your-bundled-ignite-internet-services


Here is another version of that page: https://about.rogers.com/news-ideas/making-it-easy-unbundle-ing-ignite-internet-charges-for-tax-seas...

Unfortunately, it is 4 years old and may or may not be usable.

 

If you have a current in-market TV/Internet bundle, https://www.rogers.com/internet/bundle-packages now shows the cost of the TV package AND the cost of the TV/Internet bundle.

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