Rogers call centre staff

[ronmilne]

Can Rogers please employ phone support staff who can speak clearly in English! How can I communicate with someone trying to help resolve my issue when I can’t understand a word they are saying!

*Added Labels*

[RogersMoin]

Hello, @ronmilne.

We appreciate you joining our Community and sharing your recent experience. We understand your frustration when communication barriers arise, especially when resolving critical account or service issues.

We at Rogers strive to provide exceptional customer service, and clear communication is essential. Your feedback is crucial for us to improve our service continually.

If you still need help, please don’t hesitate to start a new post. We’re here to provide support.

Cheers,
RogersMoin