06-05-2024 10:46 PM - last edited on 06-05-2024 11:02 PM by RogersZia
Hi, i just spend more than 1 hour on waiting for someone to help me and when they picked up the call they just hang up on me lile seriously. I just want my old number back which i changed by mistake i called customer service right away when I released like after 15 min i was having no intention of doing anything. Help me out as soon as possible please.
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06-07-2024 11:38 PM
Hi @User9407,
Thank you for your post here on the Rogers Community Forums. We do appreciate you sharing your most recent experience and we do apologize to hear that your call was disconnected. Were you going through the steps to change your number online through your MyRogers account or were you porting your number in from a different provider?
Should you still need assistance, we would be happy to look into this for you. Please feel free to send us a private message to @CommunityHelps . For more information on how our private messaging system works, please check out our blog.
Regards,
RogersJermaine
06-07-2024 11:38 PM
Hi @User9407,
Thank you for your post here on the Rogers Community Forums. We do appreciate you sharing your most recent experience and we do apologize to hear that your call was disconnected. Were you going through the steps to change your number online through your MyRogers account or were you porting your number in from a different provider?
Should you still need assistance, we would be happy to look into this for you. Please feel free to send us a private message to @CommunityHelps . For more information on how our private messaging system works, please check out our blog.
Regards,
RogersJermaine