How to (Really) Unsubscribe from Disney+ Emails

[robtoe]

Rogers had a promo to subscribe to Disney+.    Afterwards, I received a fair number of Disney+ promo emails.   I clicked on "unsubscribe", and was taken to a page that indicated "we have received your request to unsubscribe" and "please allow 10 business days...".

Months later I continued to get the unwanted emails.   Clicked "unsubscribe" again, and upon seeing the same page, I noticed a "Manage More Email Communications" link.    Clicking this shows a list of checkboxes, with Disney+ still enabled.   Strange.   I unchecked it, and haven't seen an email since.

FYI, clicking "unsubscribe" from Disney+ emails is not sufficient to end Disney+ emails .  You have to click the link I mentioned, and specifically uncheck Disney+.   A bit deceptive IMO.

*Added Labels*

[RogersMoin]

Hello, @robtoe.

We appreciate you being our Community member!

Thank you for sharing this detailed “How To” guide! We sincerely appreciate your effort in detailing your experience and offering a solution for others who may encounter the same issue.

Your insights have been incredibly helpful, and we are pleased that you were able to resolve the email subscription issue.

Thank you for being a member of the Rogers family!

Cheers,

RogersMoin