cancel
Showing results for 
Search instead for 
Did you mean: 

Data and excess billing

oleije
I've been around

My mobile phone data contract ends on the 12th of every month and renews on the 13th. It's 100 GB. But when it renews on the 13th, it starts billing as extra data and increases my bill outrageously at the end of the month. I want this resolved as soon as possible or I'll have to cancel my contract.

 

 

 

***Added Labels***

1 REPLY 1

Re: Data and excess billing

Pauly
Resident Expert
Resident Expert

have you considered switching to an INFINITE plan?  you can exceed your data allotment, and it does not charge you overage, it just slows down the speed of which your data connects

Topic Stats
  • 1 reply
  • 331 views
  • 1 Like
  • 2 in conversation