Cancellation issue

[Tijuthom]

Rogers sold me a new internet connection and made me sign a contract. Then management called me and gave me the option to terminate the contract without termination penalty and get a new connection. Been trying to resolve this issue since 22 Jan 2023 and has spend 8-10 hours over several calls. Can someone from
Rogers management please help me out as customer service number has been a waste of time.

***Edited Labels***

[RogersZia]

Hello and welcome to the Community @Tijuthom,

I can imagine how frustrating this experience must've been for you. I hope you were able to get the issue resolved since you last post here. 

In case you're still looking for assistance in this matter, please send us a private message via PM @CommunityHelps and we'll be happy to help. Click here to learn more about our private messaging system. 

RogersZia