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Billed for International Texts

339
I've been around

We are being charged for international texts we did not send.

 

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3 REPLIES 3

Re: Billed for International Texts

RogersYasmine
Moderator
Moderator

Hello @339,

 

I hope you are doing well! Thanks for joining us here in the community and for sharing your issue. 🙂

 

Surprise charges are never ideal. We'd love to have a peek and try to get to the bottom of it. Kindly send us a PM @community helps to get started. For more information on how our Private Messaging system works, please check out our blog.

 

Thank you!

RogersYasmine

Re: Billed for International Texts

Hi! Same here... I have been charged for an international text that I did not do. Is this case resolved? When I called Rogers, they gave me the number, date and time at which the text was send and it makes no sense.

Re: Billed for International Texts

Pauly
Resident Expert
Resident Expert

you should search the number with google or bing or yahoo search and see if its related to an app on your phone.

 

some times third party apps have been granted permissions to send and receive messages.  you can use this to trace it back to which app did this

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