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Add a data line for BYOD

tg87
I'm here a lot

I currently have a Rogers Infinite plan with 2 devices (phone/tablet).

How do I add another data-only line to my plan if I want to bring my own device?

Whenever I choose Add a line then BYOD, it wants me to upgrade my plan to 100 GB or 150 GB and doesn't give me any option for having only data on the new line - it assumes I am adding a phone (data + voice).

I just want a third line, data only, that shares my existing 60 GB of data, without purchasing a new device. I believe this should cost an extra $15/month.

 

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Re: Add a data line for BYOD

RogersMoin
Moderator
Moderator

Hello, @tg87.

 

Thank you for being our Community member!

 

I appreciate you trying to self-serve, adding a data/tablet line, and sharing your experience. Typically, it must be an in-market plan to make changes like adding a line or device upgrade. Hence, you are being prompted to change the plan. 

 

We can look into it for you. Please send us a private message at @CommunityHelps. You can find details about our private messaging in this blog.

 

Cheers,

RogersMoin

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1 REPLY 1

Re: Add a data line for BYOD

RogersMoin
Moderator
Moderator

Hello, @tg87.

 

Thank you for being our Community member!

 

I appreciate you trying to self-serve, adding a data/tablet line, and sharing your experience. Typically, it must be an in-market plan to make changes like adding a line or device upgrade. Hence, you are being prompted to change the plan. 

 

We can look into it for you. Please send us a private message at @CommunityHelps. You can find details about our private messaging in this blog.

 

Cheers,

RogersMoin

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