02-20-2024 12:32 PM - last edited on 02-20-2024 12:50 PM by RogersMoin
I currently have a Rogers Infinite plan with 2 devices (phone/tablet).
How do I add another data-only line to my plan if I want to bring my own device?
Whenever I choose Add a line then BYOD, it wants me to upgrade my plan to 100 GB or 150 GB and doesn't give me any option for having only data on the new line - it assumes I am adding a phone (data + voice).
I just want a third line, data only, that shares my existing 60 GB of data, without purchasing a new device. I believe this should cost an extra $15/month.
*Added Labels*
Solved! Solved! Go to Solution.
02-22-2024 12:33 PM
Hello, @tg87.
Thank you for being our Community member!
I appreciate you trying to self-serve, adding a data/tablet line, and sharing your experience. Typically, it must be an in-market plan to make changes like adding a line or device upgrade. Hence, you are being prompted to change the plan.
We can look into it for you. Please send us a private message at @CommunityHelps. You can find details about our private messaging in this blog.
Cheers,
RogersMoin
02-22-2024 12:33 PM
Hello, @tg87.
Thank you for being our Community member!
I appreciate you trying to self-serve, adding a data/tablet line, and sharing your experience. Typically, it must be an in-market plan to make changes like adding a line or device upgrade. Hence, you are being prompted to change the plan.
We can look into it for you. Please send us a private message at @CommunityHelps. You can find details about our private messaging in this blog.
Cheers,
RogersMoin