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754K Members
1,414 Online
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Latest Conversations

Re: Missing the Old Shaw

Hi @Dave3113 ,   I'm definitely disappointed to hear about your experience since the merge, that is not how we'd like things to go.   I would definitely recommend trying to re-engage with our Technical Support staff to follow-up on your issue. They ...

Help Needed with iPhone 14 Pro Max Activation and Screen Issues

Hello, I recently purchased an iPhone 14 Pro Max today, and I am having trouble activating the SIM card – it’s not working. Also, when I press the screen slowly and gently, nothing happens, and the screen doesn’t respond. I’m wondering if I might hav...

Re: Device upgrade

Hi @sunil4k,   Welcome to the Rogers Community Forums and thank you for your post!    We do appreciate your loyalty over the years, and we would like for you to benefit by keeping your services with us. Since your last post have you spoken to our sup...

Billed for old Account

Hello,I was previously listed as primary on my fathers account before he died. I set up pre authorized payments of 185$/month for my family prior to all of us separating following the loss.I’ve been charged 740$ even after changing account numbers wi...

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Latest from our Blog

Introducing the 30-Day US Travel Pass!

Hey Community,   Going away for more than a weekend? Get a 30-day pass to the United States.   We know that depending on where you're travelling, and for how long, your travel connectivity needs might...

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Introducing Rogers Xfinity Storm-Ready WiFi

Hello Community,   We have exciting news! We have recently launched Rogers Xfinity Storm-Ready WiFi.    Send emails, stream videos and continue to work – even when the power’s out. Rogers Xfinity Stor...

2 Comments

How to reschedule your installation appointment online

Hello Community   We've got a great new feature we'd like to share with the community.   You can now check your appointment details and reschedule your installation appointment online!   Resc...

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