Scam, Phishing & Fraud Discussions
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Email request to change my password

I recently got an email requesting that I change my password by clicking on the link by March 1,2023, or I wouldn’t be able to access my account using my current identifiers.This smells of a scam and I don’t see anything in my account settings.Should...

MikeF3292 by I've Been Here Awhile
  • 101 Views
  • 1 replies
  • 0 likes

Fake email from Rogers?

I received an email from this address, donotreply@creditops.rogers.com We noticed a missed payment on your account ***. The total balance on the account is $206.43, with $206.43 past due.   Short on time? Make your payment quickly and easily with our...

steph31 by I've Been Around
  • 125 Views
  • 1 replies
  • 0 likes

Rash of compromised email accounts

With the steady increase of compromised email accounts when will Rogers adopt 2-factor authentication (2FA) which is becoming the standard for protecting against these types of attacks?  Yahoo already has this ability available and it looks like this...

pollioni by I Plan to Stick Around
  • 122 Views
  • 3 replies
  • 0 likes

Phishing emails

Hi folks, I am getting more calls, more texts and emails than ever.  this comes from a Rogers.com email. It has all the logos etc. Please do better Rogers - Since you announced your enhanced Phone Phishing capabilities in the fall of 2022 - the numbe...

mark007 by I've Been Here Awhile
  • 140 Views
  • 1 replies
  • 0 likes

***ROGERS FRAUD/SCAM***

Hello Rogers users, I just want to share my current status with Fraud account made under Rogers. Someone stole my identity and was able to make 4 lines under my name and other personal info with Rogers. It was a long story but we are still in the pro...

Resolved! Is this a scam?

ROGERS: You are being rewarded with $253.18 (CAD) for being a loyal customer during this year. Claim your funds at rogerspay.comGot sent this text and thought it was legit but it's been a couple days with no emails or confirmation. Kinda worried I ga...

CRTC steps up efforts to combat spoofed calls

December 9, 2019 – The CRTC today took further steps to combat caller ID spoofing and determine the origins of nuisance calls. The CRTC expects telecommunications service providers will implement a new framework called STIR/SHAKEN* by September 30, 2...

57 by Resident Expert
  • 4204 Views
  • 27 replies
  • 2 likes

Unauthorized Credit Inquiries from Rogers

Hello, I've been a Rogers customer for many years and decided to try posting here to get help after spending a lot of time calling various rogers numbers for help.   On Friday, January 24th I received an email from TransUnion that there were new chan...

Mmonette by I've Been Here Awhile
  • 14989 Views
  • 43 replies
  • 1 likes

Rogers Mobility telemarketer scam?

I revived a call with unbelievable phone plan with divice offer. I asked to send me an email to confirm if it's genuine. I also have personal info as the email seem to be genuine. Info requested on phone includes Rogers and Fido account numbers, phon...

yourvish by I've Been Around
  • 1239 Views
  • 2 replies
  • 0 likes

Fraudulent Lost Phone Claim

I had someone hack my Rogers account and claim my daughter's phone had been lost/stolen. Likewise, the 3rd party company issued a new phone to a fraudster (obviously not verifying any of my information as a security feature). The only way we found ou...

Resolved! Is this legit?

I received this via text today with a link for an etransfer of $117.42….. seems phishy?~Rogers News~ In July, we experienced a major nationwide network outage affecting a range of services from cell phone coverage to internet and debit card purchases...

Andrea88 by I've Been Around
  • 323 Views
  • 1 replies
  • 0 likes

Resolved! New credit text message

Received text message today 09.29.2022 mentioning refund. Beware !!!“ RogersMsgServiceYour account is eligible for acredit due to overchargedfees between the period of07/27/22 and 09/26/22Amount of the credit: 140.01CADReply "R" to apply”

4jesuslel by I've Been Around
  • 516 Views
  • 1 replies
  • 0 likes

Resolved! Fake Rogers Email?

I received an email from DONOTREPLY@rci.rogers.com asking me to reset my password. Seems fake.Hello 0,Just a friendly reminder to complete your MyRogers registration by clicking Set new password.Your username is (myactual@email.com)   ***Edited Label...

drowhunter by I've Been Here Awhile
  • 4037 Views
  • 2 replies
  • 0 likes