Scam, Phishing & Fraud Discussions
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Resolved! Contacting Fraud department

Last month I got a call from someone who pretended to be Rogers employee as they had few of my information already. They provided me discounted plan offer on Rogers with Iphone 15 Pro max upgrade.  I liked the offer and provided some more information...

arung by I've been here awhile
  • 19030 Views
  • 17 replies
  • 3 likes

Account cancellation

I ordered the phone online with Rogers and the live chat agent at fido mentioned that Rogers has better offer and can help me set up everything as it's the same company. I do have he chat emailed to me.  He asked to fill out the form with two pieces ...

far12345 by I've been around
  • 104 Views
  • 1 replies
  • 0 likes

30% off cell phone bill (Scam) ?

So I just received a call …number showed up as 4378903943. Guy didn’t have my name no info but address me as the last 4 digit of my cell number said he called to offer me 30 percent off my bill from Rogers for the next 2 yrs. That’s what really got m...

Khoo by I've been around
  • 842 Views
  • 8 replies
  • 0 likes

How do I report fraud

Rogers has no resources to escalate fraudulent activity on account. Someone is attempting to use my phone number as their business number and is trying to get my number transferred to a different service to receive my verification codes etc.     ***E...

Very Convincing Attempted Scam

Some fraudsters had a nice (but failed) attempt to scam me. They called from the "Promotions Department" offering a very good deal - $48 for a new iPhone and 40 GBs of data (there are several similar posts about this here). They sent me a verificatio...

The_Beagle by I've been here awhile
  • 15816 Views
  • 7 replies
  • 2 likes

Valid transaction tagged as fraud

Anyone who could help me. I’m in the call waiting for someone from fraud team to answer but it’s 30mins already and no one’s answering.I made a txn last night which should be valid but was tagged as fraud despite replying to the text saying it as Val...

baes by I've been here awhile
  • 258 Views
  • 1 replies
  • 0 likes

Fraud charges on cards under name rogers

Hi everyone, in nov, i got charged on my visa card for amount around 199 cad under name rogers . I wasnt sure if it belongs to my rogers account or not i called them they said they dont have any idea about such payment and they cant even trace its fo...

Kirpagiver by I've been here awhile
  • 8064 Views
  • 12 replies
  • 0 likes

Scam Rogers Text

Received a text this morning from +1 (368) 887-3968 saying that my Rogers payment had not been processed and that I needed to re-enter payment details. I did not do this of course and blocked the sender!

BLT1955 by I'm here a lot
  • 286 Views
  • 1 replies
  • 0 likes

Identity theft

An account was taken out in my name without my knowledge or agreement.The account bill was not paid.Roger's never contacted me, but they did report a bad credit under my name, unpaid account, to the credit agencies.Upon reviewing credit agency report...

barry8 by I've been here awhile
  • 2436 Views
  • 6 replies
  • 1 likes

Phishing

Now receiving messages from +1 (236) 688-8140 saying they are Canada Post and are unable to deliver a parcel BUT it’s a statutory holiday and our mail service does not deliver on statutory holidays. Nothing expected!   **Labels Updated**    

BLT1955 by I'm here a lot
  • 362 Views
  • 1 replies
  • 1 likes

Fraud Department

Hello,I placed an order for an iPhone 15 Pro Max. Spent over 3 hours dealing with Rogers to place the order. They advised me it would take 2-5 business days to receive the device. It’s been a few days and I still haven’t even received a shipping conf...

Elizabeth7 by I've been around
  • 4483 Views
  • 11 replies
  • 0 likes

Fraud call

Received a call calling from Rimouski, Quebec stating her name is Alice, asking me to verify my email address then to recite the code on the email back to her. Then another email came in saying my password has been changed and to click on the below a...

AAunknown by I've been around
  • 3282 Views
  • 2 replies
  • 0 likes

Scam Text

Received this text today:Frее ⅿѕց frοⅿ - ᎡОᏀΕᎡՏ ԜӀᎡЕᏞЕՏЅԜе hаⅾ trοսbⅼе рrосеѕѕіոց уοսr rесеոt рауⅿеոt. Ꮲⅼеаѕе соոfіrⅿ уоսr рауⅿеոt ⅿеthοⅾ tο аⅴоіⅾ іոtеrrսрtіοո іո уοսr ѕеrⅴісеѕ.Ꮩіеԝ appeal-rogerspayments.com/?ca fоr ⅿοrе ⅾеtаіⅼѕ.

ABeau by I've been around
  • 1166 Views
  • 3 replies
  • 1 likes