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Valid transaction tagged as fraud

baes
I've been here awhile

Anyone who could help me. I’m in the call waiting for someone from fraud team to answer but it’s 30mins already and no one’s answering.

I made a txn last night which should be valid but was tagged as fraud despite replying to the text saying it as Valid. I cannot proceed with the txn. I hope someone can update my profile and make sure my transactions outside canada are considered as valid or not fraudulent ASAP.

 

 

***Edited Labels***

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Re: Valid transaction tagged as fraud

baes
I've been here awhile
Update: Rogers wanted me to present my ID in one of their stores to unlock my credit card. Just wow! I’m out of the country and cannot do that.
Rogers is unbelievable. I’m gonna close this account when I’m back in Canada!!
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