Trying to Receive Status on Fraud Case

[Claudiac]

I opened a fraud case over a month ago and have no received a call back. I have my case reference number but don’t know how to get in touch with someone to find out the status of my case
Can someone please reach out to me or tell me whom to reach out to?

**Labels Added**

[RogersMaude]

Good day @Claudiac,

Welcome to the Rogers Community and thanks for bringing this to our attention.

We'd like the opportunity to take a look into your account, in order to see if there is a designated fraud analyst assigned to your case and whether they've documented your account with an outcome or their findings.

Please send a private message to @CommunityHelps so we can take a deeper look into this.

For more information on our messaging system, click here.

RogersMaude