11-16-2023 10:08 PM - last edited on 11-16-2023 10:14 PM by RogersJermaine
I recorded season 2,episode 4 of HBO's 30 Coins on Monday.Tonight,I went to watch it and all the subtitles were in Spanish,not English.I fast forwarded through the entire program,but the subtitles remained in Spanish.I wouldn't think that this was a Roger's issue,but who knows.Contrary to what is shown on my HBO on Demand post of 07-03-2023,Rogers has not returned my access to Crave/HBO on demand.Therefore,I signed in to Crave online and watched episode 4,since the subtitles were in English online.Did anyone else experience this problem?
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11-18-2023 10:16 PM
Hello, @a084299.
I appreciate you being our Community member and thank you for your post.
Having subtitles in a different language can impede the viewing experience. Most of our members have migrated to the Ignite platform. And we have limited support for the digital/legacy TV. If the problem persists, we can submit a ticket for you. Please send us a private message at @CommunityHelps. We detailed more info about our private messaging in this blog.
Cheers,
RogersMoin