07-05-2020 03:49 PM - last edited on 07-05-2020 04:20 PM by RogersMaude
just got the basics 19.99 system camera , door sensor and light bulb
wondering why after i delete the video clips in my app they still show in my storage allotment screen
will the system stop saving videos once quota is reached even though i delete them
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Solved! Solved! Go to Solution.
07-06-2020 08:59 AM
Hello, @thehogans
Welcome to the Rogers Community Forums!
Thanks for posting your concern in our Community. I know how important it is to be able to monitor your camera system effectively.
The Picture/Video storage quota is based on the number of pictures taken per day. It does not take into account if the content is deleted it will only take X amount of pictures/video based on your subscription. If you are finding you are reaching your quota often it may be a good idea to upgrade to a larger quota of 600 videos and 1000 pictures.
If you are only recording from one camera, there is also an option to record locally to the Touchscreen via a 64 GB Class 10 SD card, 24/7 for up to 7 days.
RogersTony
07-06-2020 08:59 AM
Hello, @thehogans
Welcome to the Rogers Community Forums!
Thanks for posting your concern in our Community. I know how important it is to be able to monitor your camera system effectively.
The Picture/Video storage quota is based on the number of pictures taken per day. It does not take into account if the content is deleted it will only take X amount of pictures/video based on your subscription. If you are finding you are reaching your quota often it may be a good idea to upgrade to a larger quota of 600 videos and 1000 pictures.
If you are only recording from one camera, there is also an option to record locally to the Touchscreen via a 64 GB Class 10 SD card, 24/7 for up to 7 days.
RogersTony