04-23-2016 11:55 PM - last edited on 04-24-2016 03:10 PM by RogersPrasana
I just installed the home monitoring system and having issues with camera. When I select it on key pad it's takes too long to show up. It's buffering for like five mins. When I select on my phone I get message calculating route to camera. The technician but an extender but still having problems. Any suggestion pls? The camera not working is a deal breaker
04-24-2016 01:24 AM
04-26-2016 09:11 AM
That would be my guess. My camera currently is at pretty much the oposite side of the house.. so FAR from the signal source.. and can take a good 30 seconds to connect somtimes.
The closer to the signal the better.
May be something you need to get a tech out to re-work/organize things so it gets a better signal.
04-26-2016 09:18 AM
04-26-2016 09:59 AM
04-26-2016 10:02 AM
Yes thanks for your feedback. Rogers came back and relocated the extender in the garage. So its closer to camera and also used hard wire. Still its very flaky. Fraustrating to say the list. I will give it till end of buyers remorse, before i consider going to ADT.
04-26-2016 10:07 AM
04-26-2016 10:09 AM - edited 04-26-2016 10:13 AM
04-26-2016 10:13 AM
Sorry, you are correct.. its 720p.
Not sure where i thought i read 1080.
Though, it is pretty darn clear though.
Really i guess all depends on WHERE you have it, etc.
At a WIDER distance. (further back in a room, etc to get a LARGER area.. 1080p will give you the higher rez at the further distance.
Vs like where i plan to finally put mine (need to drill a hole to run the wire) in the front hall, your looking at a 5ft distance, you dont really need that much more.
(i am looking to get one for the OUTSIDE to point at the driveway.. that is one place i may want 1080p.)
04-26-2016 10:17 AM
04-26-2016 10:23 AM
I havent noticed any major pixels on mine..
Mind you not often viewing FULL screen on the PC or anything either.. mostly from the pad or my phone.
For what its worth, it works well 🙂
A full weeks recording it more than ample enough for me with the 64g card 🙂
What worries me, yeah, is that the outdoor one is not a sealed unit. It says its weatherproof.. but.. still make me very leary.
Likely will look 3rd party for a different one for outdoors.
Trick is, i need to find one with the right recording capabilties..
A) records to a local card, etc in the camera which can be then connected to and viewed
B) can be set to record to a local network store (i have a server on 24/7)
I dont want to get one that requires for its storage to be cloud stored.. often they require a monthly fee.. or that only does LIVE. (and want to avoid getting a WHOLE system with sperate dvr box)
04-26-2016 12:21 PM
yes i called rogers yesterday and he did something at thier end but it did not work so we switched off hte extender and started it and it worked.
My concern is that there is always something everyday i have to call about..
the extender was placed in the garage so its closer to camera but its far from router. My router or moden is on hte main floor , so i am even suprised as to why i need an extender.
also another point is rogers upgraded using protectron requipment i think, can that be aproblem ? this is really fraustrating. I had thought the product should not be flakey since its been around for years now
04-26-2016 12:23 PM
ooh htanks for your feedback.
are they different types of camera provided. I have a black small square. what do you mean by audio? ? as in you can hear the recording ?
04-26-2016 12:24 PM - edited 04-26-2016 12:28 PM
04-26-2016 12:27 PM - edited 04-26-2016 12:29 PM
04-26-2016 12:30 PM
yes i agree. dont know whehter i should relocate router upstairs to second floor. that way its even closer to camera. i guess i should ask for them to send their A technician
04-26-2016 12:37 PM
04-26-2016 12:41 PM
oh i see. So you have this canary camera and also the rogers home monitoring. I had though of getting one of the camera at best buy/costco, , but installation is costing like 1700! and also it wont be montiored. so if there is any problem i have to pay for technician to come look at it.
04-26-2016 12:42 PM
okay thank you for your good feedback
04-26-2016 01:05 PM
04-26-2016 01:06 PM