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Camera Movement Detection Zones Not Working

aday
I've been here awhile

I have set up camera detection zone on both of my cameras yet they are still recording video outside of the defined area. Does anyone have any experience with this?

1 REPLY 1

Re: Camera Movement Detection Zones Not Working

RogersJo
Retired Moderator
Retired Moderator

Good Day @aday 😊

 

Thanks for bringing this to our attention. We know how important it is to ensure your protection and safety. Have you had the chance to connect with our technical support team for Smart Home Monitoring so they can assist you with your inquiry?

You can connect with them via the platforms listed here

 

I hope this helps! 

 

RogersJo 

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