05-03-2024
03:26 PM
- last edited on
05-03-2024
03:34 PM
by
RogersJo
Every time I open the app to arm or disarm my system, it makes me sign in. It says “there is a problem with your account, please sign in again”. It’s extremely frustrating and honestly makes me use the system less and I want to cancel the service. Does anybody else have this issue?
**Labels Added**
05-05-2024 03:24 PM
Good afternoon @andiroo!
Yes, we've seen other customers in the past have a similar issue.
You might find a solution here: Smart Home Monitoring App Login Issues - Rogers Community
Regards,
RogersCorey