05-23-2023 10:49 PM - last edited on 05-23-2023 10:55 PM by RogersZia
I have scheduled recordings for WWE Raw and WWE NXT on Sportsnet 360. While the shows are airing live I can see them in my Recordings tab and I can even start watching them. But as soon as the shows are done airing on Sportsnet they disappear from my Recordings tab and they're not in my Recently Deleted folder either. My Ignite box is around 90% full. This doesn't happen with any other shows or scheduled recordings. I've tried Sync PVR, Restart, I've tried deleting and rescheduling, and I've done a System Refresh. I am baffled and have no idea why this is happening or how to resolve it.
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05-24-2023 01:22 AM - edited 05-24-2023 01:25 AM
I don't have IgniteTV, but since the issue of missing recordings happens to many users, especially when the cloud-recording space used is often around 90% or greater, I'm hoping that this specific wrestling issue gets solved for the OP (even though I don't watch wrestling).
If you are allowed up to 200 HD hours of estimated recording time, anything under 95% used, shouldn't be so troublesome, as long as there are no other recordings about to begin while the OP's wrestling shows are recording. Yet for some reason, it's only those shows that start recording, but don't properly finalize (like a bad CD burn attempt), and thus disappear, or perhaps they are hiding in plain sight, on another device. Do you see a "Recorded On" section that might uncover the hiding place for the wrestling recordings?
When you set your wrestling recordings, do you use the Guide method, rather than a perhaps more error-prone method?
If you can duplicate the fail-to-finalize, disappearing wrestling content, with less than a 90% full cloud, and no other recordings going at the same time, or set to start during or right after the wrestling content aired, well, then the cloud recordings are too unreliable to trust.
If a 9pm cloud recording starts recording a bit earlier, and that then interferes with one of your wrestling shows ending around the same time, that would also be too annoying to deal with (I'm not saying that's how cloud recording works, but rather that I'm amazed that it works more often than it fails.
05-24-2023 04:50 AM
05-24-2023 04:37 PM
05-24-2023 04:48 PM
05-26-2023 08:52 AM
Hello, @Firewalker4
Welcome to the Rogers Community Forums!
Thank you for posting your findings regarding this recording issue.
Can you try recording the program on OLN this Monday to see if the same issue is occurring?
We look forward to hearing from you.
RogersTony
05-30-2023 06:01 PM