Netflix

[Jjwatson15]

My Netflix won’t load with ignite - I have reset Netflix thru the help screen and still won’t load

***Edited Labels***

[RogersAndy]

Hey @Jjwatson15!

Welcome to the community!

Sorry to hear you're having an issue with your Netflix app on the IgniteTV set top box. Can you provide us with a bit more information? Or a screenshot of what you're seeing? Is it happening on one or more boxes? Have you tried rebooting the box?

Thanks!

@RogersAndy

[Jjwatson15]

Just ignores my request - no error code just goes right back to menu

[-G-]

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@Jjwatson15 wrote:
Just ignores my request - no error code just goes right back to menu

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Try rebooting your Ignite modem by power-cycling it.  A few days ago, I had a problem where I lost IPv6 network connectivity and this also broke the Netflix app.  After resetting the modem, you might also need to power-cycle your set-top boxes to get them to reconnect to Wi-Fi.

[MaijaP]

Me too!!!

[sgaginer]

Same worked fine until today....... very annoying !  guess back to my firestick I go  

[-G-]

@sgaginer  Just tested and Netflix is working fine for me on the Ignite TV boxes.  What error are you seeing on your screen?

[sgaginer · Accepted solution]

Was no error, asked to open Netflix just got nothing at all, paused for a moment had 3 dots then back to my program already in process watching, I reset it in help still didn't work, so I reset the entire TV and it worked after that.