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Intermittent Poor Resolution on TV Sports App

gregmatt
I've been around

Hi!

I use a sports app (TennisTV) that I access through my TV (LG 60UM7100).  When I had Bell Fibe TV, there was never any issues with watching recorded matches.  I recently switched to Rogers and have a Wi-Fi Xi6-T entertainment box supplying the signal to the TV.  I have done speed tests of the internet at the location of the box and there is plenty of bandwidth.

 

Now, with the Rogers box, the recorded matches will play fine for a while and then spontaneously degrade into a poor-resolution mode where it's hard to even see the tennis ball.  Then, after a while, they will spontaneously revert back to full resolution.  This will continue throughout the whole playback. 

 

Are there any settings I can adjust for the Xi6-T box to improve buffering so that this doesn't happen?  There is plenty of bandwidth, so I don't know why I can't get a sharp, reliable picture.

 

Thanks in advance for any help!

 

Greg

 

 

 

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