Constant dropping of anything other than cable

[J9Hynes]

If I am watching anything other than cable such as Netflix or YouTube, every 5-10 mins or so the screen goes black and then restarts to cable. I have to wait for it to reset and then go back into the app to continue watching what I was watching. I have tried resetting my wifi and the box in my room. No other ignite boxes are doing this, just my bedroom. It has been happening for 2 days.

***Edited Labels***

[57]

@J9Hynes swap the box in the bedroom with one of the working boxes. If the problem stays with the box, you may have an issue with the box.  If the problem stays with the location (bedroom) then you have a location issue, probably related to WiFi.  See link below for tips. You can also use the Home Connect app on a compatible tablet or phone to test your connections.

https://www.rogers.com/support/troubleshooting/internet