Checking Service Interruptions using Anna

Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
Showing results for 
Search instead for 
Did you mean: 

Checking Service Interruptions using Anna

Posts: 1,180

Hello Community,


Great news! You can now check for home internet service interruptions using our virtual assistant Anna.


The most direct way to access this feature is by visiting the new Rogers Network Hub. From here you can view many helpful support pages for troubleshooting network issues.


You can also directly connect to Anna from, the MyRogers App or the Ignite WiFi Hub App.  If Anna identifies a service interruption in your area, you will be given the option to be notified via text message or email once the issue is reported as resolved.


Learn more about what Anna can do by clicking here.


anna blog1.PNG


Let us know how Anna has helped you in the comments section below.