Thanks for getting back to us and sorry to hear that the workaround is still resulting in that strange error!
As mentioned in one of my earlier posts, we can't guarantee that non-Rogers devices will work seamlessly on our network. Unfortunately, there is always the possibility that some functionalities won't be accessible. 😟
I was reading up on another third party forum that a user with a similar issue found a solution that worked for them. Whether or not this will actually work for your circumstance, I'm not certain. What they indicated is that, instead of tapping the "save" button, try backing out by selecting the "home" (circle) button, and once you go back into your APN list you should see the new APN setting saved at which point you can select and enable it. Perhaps, give this a try?
As a last ditch effort, if there is a current APN already listed in your settings, you could also try editing it to our settings rather than creating a brand new APN entry.
If anyone else in the Community has any advice to share, please do!
I am in the same boat. I currently have a Doro flip phone on a PAYGO basic talk and text plan. My brother has offered to give me his unlocked Samsung A8 phone since he got a new phone for Christmas.
Can I put the Samsung A8 on my current PAYGO plan? If so, do I just buy a new Rogers sim card for it? Anything else I need to know or do?
@Sarcee : The most effective way would be to go to a Rogers store and install the new SIM and test the phone while you're there. If you're not going to use your old phone, they can take the SIM out of it (like I did), trim it if necessary and put it in the new phone. A new SIM would likely cost around $10. I put my old flip phone in my car in case there is an emergency as all phones can dial 911, even without a SIM. You could also donate it to a women's shelter or similar.
Thanks. I'm not sure what you mean by 'trim it'.
If I decide to buy a sim card for the new phone, does that mean I would need a new phone number? If so, would that mean that I'd need to set up a new separate account?
Ok, I didn't realize 57 literally meant physically trim the sim.
So, I should bring in both my old phone and new phone to the Rogers kiosk when I am ready to change over ?
I could probably switch out the sim card to my new phone myself. In that case, would I still need Rogers to transfer the service over? Or is that only if the sim card doesn't fit the new phone and I need to buy a sim card for it?