Unable to Receive Texts

[labtech67]

So my daughter’s phone recently stopped receiving texts. It can send out and send and receive calls. Money is on her account.
Any ideas that I can try?

***EDITED LABELS**

[RogersCorey]

Greetings and welcome to our Community, @labtech67!

What kind of device does your daughter have? If I know what I'm working with, I can offer some device-specific troubleshooting steps.

It is also possible this is an issue with our network so I'd like to take a closer look to eliminate that possibility. 

Please PM us @CommunityHelps for further assistance. If you're not familiar with our PMing process, you can find instructions here.

Regards,

RogersCorey