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Rogers went down

fiona59
I plan to stick around

So we had no service for 24 hours just like those who have monthly bills

 

How will Rogers compensate us?   Will we have an extra day added to our expiry date?   Cash added to our accounts?

 

Or we just be ignored?

 

 

***Edited Labels***

2 REPLIES 2

Re: Rogers went down

RogersRahul
Retired Moderator
Retired Moderator

Hello @fiona59,

 

I know how frustrating it can be to experience issues with your cellphone service. I hope your service is back since you last posted here.

 

For further assistance, please contact our Prepaid department at 1-800-575-9090.  To reach a representative please choose option 4 then option 4 again.  At the end of the information on how to contact Rogers, you will be given an option to speak with one of our agent (option 1).


Hope this helps!

 

RogersRahul
 

Re: Rogers went down

fiona59
I plan to stick around

That's not an answer to my question.

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