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Rogers (and Fido) Pre-paid Phone Service Ending December 16, 2024

57
Resident Expert
Resident Expert

I saw a few recent posts "hinting" at this, however, I received a text today confirming the following:  I've therefore started this thread on the topic.

 

1. Rogers (and Fido) Prepaid services will no longer be available after December 16, 2024.

2. I can switch to Rogers (or Fido) (assume Post-paid service) and keep my number

3. I can switch to Chatr Prepaid and keep my number.

They provided a phone number 1-844-235-3766, or say to visit a Rogers retail location...

 

I just finished pre-paying until July 25, 2025 (so 9 months still to go, value approximately $75).  I also have a balance on my grandfathered anytime plan of about $95.

 

I guess I'll need to do some research and decide what I'll do and also find out what Rogers will do regarding the $170 or so in "value" that I still have in my Prepaid account.

 

 

 

***Edited Labels***

126 REPLIES 126

Re: Rogers (and Fido) Pre-paid Phone Service Ending December 16, 2024

Pauly
Resident Expert
Resident Expert

The Extension of the Prepaid / Pay As You Go shutdown to feb 20th was probably a recent change by upper management, so perhaps not all call taking reps might have been briefed on the recent change or maybe have not read the updated announcements in their knowledge base yet.

 

This is some good news as it give the people more time (approximately a little over one month) to use up their remaining airtime balance before the service is shut down for good for ever

 

I would probably want to use up my airtime too if this was the case.

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