As per the subject, does my 5G iPhone 13Pro need an eSIM that is labelled 5G? If it doesn't say 5G on the eSIM will it still connect to the 5G network?
I could not seem to specify the wireless section for my post.
Solved! Solved! Go to Solution.
Thank you for being our Community member; I appreciate your query.
eSIMs are 5G ready; it seems you already ordered an eSIM. You can follow the instructions listed in this support article to set it up. And you need a compatible plan to get 5G; all our Infinite plans have access to the 5G network.
Let us know if you have further questions.
Ha. Dummies like me (when eSIM first was available) have grown to dislike eSIM. Partly because there are nuances with it and spme carriers such as Rogers charge a fee to migrate to an eSIM. There are also limitations on changing your eSIM.
I like to swap out my SIM to different phones depending on where I am and what I'm doing. What I was told and this happened with Shaw is that I can only do this once a month, maximum. Otherwise, it's a very frustrating process of denial and having to escalate the issue to the proper Tier (2) to resolve it.