Network & Coverage
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Changing SIM cards while outside Canada

I will be traveling to Europe for a week and want a plan in case my phone is lost or stolen. My main phone is a Galaxy S10e with Rogers, I also have my previous Rogers phone an S7. If my S10e breaks I can move the SIM card to the S7 and everything wo...

biznatch by I'm Here A Lot
  • 278 Views
  • 1 replies
  • 0 likes

Requesting a specific phone number

I was wondering if it is possible to request a specific phone number. It is our old home number from years ago and is not currently in use.   ***Added Labels***  

rickeoni by I've Been Around
  • 6207 Views
  • 13 replies
  • 0 likes

Resolved! Poor cell service with foreign phone

Hi all, So I've been tolerating my really poor 4G/LTE coverage for years now, but as I'm about to change devices, I need some answers. Because Rogers have a policy of "unauthorizing" phones they don't sell for some reason, I don't have access to thin...

MrDenis by I've Been Here Awhile
  • 791 Views
  • 6 replies
  • 0 likes

No Service on old 2g phone with gsm1900

Hi, I am having trouble using my old Rogers Motorola V70 2G GSM1900 phone, I put in my simcard and tried searching for network and couldnt connect to the Rogers GSM1900 network and the phone says: no service.   The sim car works fine in my main phone...

Peanutboy by I've Been Here Awhile
  • 1432 Views
  • 4 replies
  • 0 likes

Two phones sharing one number

Can’t seem to find any recent info on this topic.I would like to have two phones sharing the same number - one for regular use and a different one for harsher use. However I would like all text history to be present on both without any intervention p...

Dstasiuk by I've Been Here Awhile
  • 2075 Views
  • 6 replies
  • 0 likes

Resolved! Roam Like Home in USA with Unlocked Moto g(7) Play

I have a (Rogers) iPhone 5 that I have used in the USA with Roam Like Home and it has always worked flawlessly for years. Just turn on Data Roaming when/as required.   I purchased an unlocked Moto g(7) Play handset from Costco.ca and moved my SIM fro...

Diverge by I've Been Here Awhile
  • 1655 Views
  • 4 replies
  • 0 likes

LG H860 - No LTE only 4G

Hi,   I just purchased an LG G5 International model (H860) and am currently only able to get 4G data on it. Prior to purchasing it, I confirmed that the phone is compatible with all of Rogers' LTE bands.https://www.frequencycheck.com/carrier-compatib...

kevin002 by I'm Here A Lot
  • 5872 Views
  • 8 replies
  • 0 likes

Four digit number on SIM card

Greetings,   I just bought a SIM card, and it has two bar codes on it. The first bar code appears to be a UPC, and the second the ICCID. Above the second bar code, however, is the number "T029". What does this mean?   Thanks, Shane.       ***Edited L...

CSGoodman by I'm Here A Lot
  • 2021 Views
  • 1 replies
  • 0 likes

Delay activating new SIM?

I've been trying to activate my new phone & new SIM since yesterday. I've spoken with Rogers support a few times now and they claim that there is a delay (for some reason) for the activation process and that it can take up to 24 hours (it has been ab...

adnix by I've Been Here Awhile
  • 2682 Views
  • 4 replies
  • 0 likes

Poor cellular reception code "E" on phone

I have 2 iPhone6 smartphones.  They are exactly the same model and were purchased at the same time.  At the same location and the same time, one operates properly and it shows LTE or ROGERS cellular coverage.  It works great.  The other phone often o...

icwl by I've Been Around
  • 2775 Views
  • 2 replies
  • 0 likes