Need Cell Tower Upgrade

[barryhunt008]

Cell service used to be great but has deteriorated the past 2 years. For several months, service has often been one bar w many failed calls or "SOS" with no texts or calls

Location: Radical Road Tower, Norfolk County just west of Port Dover

***Edited Labels***

[RogersMoin]

Hello, @barryhunt008.

Thank you for joining our peer-to-peer Community!

We understand how frustrating it can be when service is unreliable. Is the poor signal occurring indoors or outdoors?

Have you reported this issue to tech support? You can check the network status and report the problem through the MyRogers app > Support tab > Network Aid. This can also be done online: Network Help & Outages.

Please get in touch with our tech support team, including sending a private message to CommunityHelps, as outlined in this blog, so that we can check the network status and submit a ticket on your behalf.

Regards,

RogersMoin