I require contact information for the President's office to escalate an issue I recently moved to a rural area and switched to Rogers for more/better data. All was fine until I received notice that I was using mainly EXT data which is intended for ...
What’s going on with Rogers Xfinity - nothing is working - tv, internet and cell! **Labels Updated**
We have been blocked from extended coverage since we moved out of Rogers cell tower range. After some digging, we found that the policy states we will be given 24 hours notice. We live many hours away from the nearest service counter to switch carrie...
The transfer seems to be complete with my old wireless # transferred over. My phone says it is connected to the Rogers 5G network and downloaded the Rogers App automatically to my phone.Unfortunately, my phone is in EMERGENCY CALLS ONLY since then. T...
For the past 6-12 months, we’ve noticed a degradation in our reception in Port Bruce Ontario, N5H2R2, specifically with iPhones. Places where we used to get excellent reception, we can no longer get online or even send text messages. Not sure if it c...
Hello, from today's morning, I dont have any data on my phone, and I can not even receive calls with their name of phone number, and it just shows No caller ID even for my saved numbers, I am on the rogers lie for 4 hours and I need the issue to be ...
I've done all the resets & rebooting & turning off and back on again, several times with Rogers Chat & on the phone etc. I see no indication of used up data and no indication that I have slow speed data- NO DATA AT ALL OUTSIDE OF MY HOME- NO LTE. T...
Cell service used to be great but has deteriorated the past 2 years. For several months, service has often been one bar w many failed calls or "SOS" with no texts or callsLocation: Radical Road Tower, Norfolk County just west of Port Dover ***E...
Our local area is experiencing no cell service or only SOS service. How long do we have to wait to see this resolved? For instance I live within 100 meters of the Rogers tower and can only get 1 bar. Texts do not get sent. I’ve been on the specialist...
I switched to Rogers on Saturday I can't connect to 5G on the sunshine coast. I called customer service today after 3 hours on hold they said they cant take my call today. ***Edited Labels***
Am I the only one in Montreal, who is having interrupted and unreliable network coverage? I must say that its as unreliable as the Rogers representatives from the technical and customers' care department. I have called several time about the connec...
It seems there are Rogers wireless/mobile service interruptions during the wide-spread power outage yesterday due to the storm and flooding. I can't connect to 5G+, 5G, LTE or any other mobile service the whole day until the power returned before mid...
I have been a customer for years with Rogers. But it seems as though the same problems keep coming back monthly if not weekly these days. I get the same comments from tech support, the same "solutions" (which is to always wait), and know that everyth...
Cell service in Milton has been dropping calls since yesterday. Multiple users experiencing same issue. Signal bouncing from SOS to 3G to LTE. Calls failing. What’s going on? **Labels Added**
Network coverage in Brampton is atrocious. Every other day the internet drops … and the response from Rogers technical team is alarmingly slow ***Edited Labels***
We've accessed data on Rogers devices about 30 mins from Parry Sound for years. It wasn't exactly "city strength", but worked fine, and was even sufficient for rare video chats for work. On the July long weekend, data stopped working. I reset...
This is a weird issue and was just wondering if anyone has experienced it or know anything about this issue and can help me with it. Opened a case with Rogers and got an email it's resolved but with no details but it clearly isn't resolved, so ...
Just giving feedback. Had a power outage last night and in the middle of the second largest urban center of BC I had the absolute worst service. One bar was completely useless. Couldn’t do anything. Do better Rogers ***EDITED LABELS***
Is there something going on with some of the Rogers customers wireless network? Mine is down for about 3hrs now. *Added Labels*
Since about 1pm today, I am getting no signal on my Key2 whatsoever. Wifi works fine, and no error messages for SIM card etc. Just 'No Service' message. Almost as if the cell site(s) here are not broadcasting at all. No LTE, 4G, no SMS, no voice, no ...