02-21-2021 09:12 PM
02-22-2021 09:31 AM - last edited on 07-03-2021 11:33 AM by RogersMoin
Thank you for posting your concern in the community.
I can imagine how frustrating it is to deal with poor LTE signal strength. Have you reported this issue using the MyNetwork tool in the support tab of the MyRogers app or by a web browser at:
This tool uses your device's GPS to determine if there is an issue with the cellular towers servicing your area. It also allows you to report any issues you may be experiencing so our wireless network operations teams can investigate and resolve the issue.
Let us know if you have any issues accessing the tool.
Updated Wireless Troubleshooting Portal:
07-02-2021 06:11 AM
07-02-2021 09:04 AM
07-03-2021 11:37 AM
Thank you for joining this conversation and for checking out the link. We have updated the Wireless Troubleshooting portal where you can check the network status and troubleshoot text, voice and data issues.
Let us know if you have any more questions.
07-03-2021 11:56 AM