Cell phone network very bad recently

[tinu]

I was very happy with my Rogers Mobile service in my area (Kemp Lake Road, Sooke , BC) until about 10 days ago. Since then the coverage is extremely spotty. Most of the time talking is not possible. In the house and outside, tested with apple phone and samsung. Reset my network settings. Same result

I believe the the problem is in the network.

Anything can be done about that ?

thanks

tb

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[RogersMoin]

Hello, @tinu.

Thank you for joining our Community and sharing your recent network experience. We understand how frustrating it can be when coverage is not reliable. We appreciate you trying different phones and resetting network settings.

You can check the network status and report the issue through the MyRogers app > Support tab > Network Aid. This can also be done online: Network Help & Outages.

Please feel free to contact our tech support team, including sending a private message to CommunityHelps, as outlined in this blog, so that we can check the network status.

Regards,

RogersMoin